Take me to the returning process
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 30 days of receipt of your shipment.
- Items must be in original condition
- Items must be in the original packaging
Free gifts or promotional items are not returnable!
Are there any charges for returning items?
- There are no charges for returning items
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- In case you are approved, your refund will be processed, and within 10 working days a credit will automatically be applied in the original payment method.